Working together for children with cancer

Medical Professionals

How to make a referral

Who to call

To refer a patient, call the appropriate New Patient Hotline:

  • General Oncology: 1-888-PEDI-ONC (733-4662)
  • Brain Tumor: 617-632-2680
  • Stem Cell Transplant: 617-632-3961
  • Non-Malignant Hematology: 617-355-8246 extension 2

For after hour and emergency referrals, call our 24-hour Page Service, 617-632-3352. Ask for the pediatric oncology or hematology consult physician or fellow on call.

When you call

Our New Patient Coordinator will arrange an immediate appointment or schedule a visit, depending on your patient's needs. They will also:

  • Connect you with the appropriate specialist.
  • Identify what clinical materials you should send to us for review, such as X-rays, imaging scans, test results or blood smears.
  • Call the family and schedule the appointment; usually after you have spoken with them about the need for an evaluation.

After your patient's visit

You will receive an update about your patient's diagnosis and treatment plan as quickly as possible.

For International Patients

Families residing outside of the United States must first contact the International Center at Children's Hospital Boston. The experienced, multilingual staff members help with the medical review of patient records and appointment scheduling. They also help with customs and immigration, transportation, hotel and housing accommodations.

Refer a patient to the International Center by calling 617-355-5209 or emailing international.center@childrens.harvard.edu.

Visit the International Center for more information.